Don’t do business with AT&T
I’ve been trying, off and on for days, to cancel my landline.
Today, I’ve been on hold for 1 hour, 16 minutes, 08 seconds.
They tell me to continue holding, or use att.com/myattapp
After you tell them what you want – to cancel your service, here is what you get
Lots of options for why you should change your mind, but nothing – nothing – to actually cancel.
The phone number they give is not answered. Yesterday, I stayed on hold until my battery ran out.
Don’t do business with AT&T unless you’re sure you’ll want to keep your account for the rest of your life, because you won’t be able to cancel it.
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